FAQ

WHAT IS YOUR RETURN & EXCHANGE POLICY? 
Check out our SHIPPING & PAYMENT policies for full details. 

WHERE DO YOU SHIP FROM? HOW LONG WILL IT TAKE? 
All orders & exchanges take place at our fulfillment center located in Hong Kong. Returns take place at our Vancouver location. Shipping typically takes 4-6 business days. 

I'M LOCAL TO VANCOUVER - CAN I PICK UP?
Unfortunately, we keep all of our stock at our fulfillment center, so that orders are shipped out in a timely and efficient manner. 

ARE YOUR PRODUCTS MACHINE WASHABLE & DRYER FRIENDLY?
Most of our products are machine washable and dryer-friendly. To maintain the best quality and longevity in your items, we recommend that lay lat to dry or tumble dry low. 

WHAT SIZE SHOULD I GET?
Finding the right fit can be hard! Visit our SIZE GUIDE for full size charts and our most common fit Q&A.

LET'S BE FRIENDS!

TAKE 10% OFF YOUR FIRST ORDER.