ORDERS + SHIPPING

PAYMENT OPTIONS

  • We accept Visa, MasterCard, American Express or PayPal (dependent on your country). 
  • All prices are listed in USD by default. 

ORDER PROCESSING

  • All orders will take approximately 2-3 business days to process excluding pre-orders and holidays. Please allow for additional processing time during holiday season.
  • If your order includes both an in-stock and a pre-order item, your order will not be shipped until the pre-order item is available. To receive your in-stock item first, please place separate orders.
  • If you have a promotional code, please note that promotions cannot be combined. 
  • If you made a mistake on your order, please e-mail us support@lezethelabel.com as soon as possible. We will do our best to correct the order, but we can't guarantee your order can be amended after it's been placed. 
  • You will receive a confirmation email that your order is placed and is in queue for processing. 
  • To view your order history, create an account or log into My Account.
SHIPPING 
  • Shipping is calculated automatically at check-out with standard and express options.
  • All orders are shipped from our fulfillment centre in Hong Kong between Monday - Friday. 
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a tracking number in the e-mail once the order has been processed to track your package. 
  • Once your order has been dispatched, we are unable to make changes to the address. To see if your order can be re-routed, we recommend getting into contact with the courier directly. 

 TAXES & DUTIES

  • The prices on our website do not include taxes, duties or shipping
  • For all orders, you are solely responsible for any fees imposed by your country's customs, such as: import fees, declaration fees, import duties (tariffs) and/or taxes.
  • For more information on customs, duties, taxes and other import charges, please contact your local customs office.
SIZE GUIDE

AMERICANO COLLECTION
americano size chart


EVERYDAY COLLECTION
everyday size chart

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