To find out how an item fits, consult our size guide and fit notes under ‘Care and Fit’ available on our product pages. If you are in between sizes and are over 5’8”, we typically would advise to size up for ultimate comfort. If you size down for a more fitted look, most of our pieces are extremely stretchy and would be able to accommodate. If you need additional help, please email us at support@lezethelabel.com

We understand that sustainability can be priced higher than what you’re used to seeing — our prices reflect the ethical wages, upcycled fabrics, and quality that stands against the test of time. When you invest in a sustainable piece designed for timelessness, it carries you through many seasons.

We are extremely proud to manufacture with Tobimax Textiles, a Taiwanese-Canadian family that is led by 80% women. Our factory proudly compensates their sewers 15% higher than industry standard and fosters excellent working conditions (i.e. air conditioning) with long-term job security and pension plans. In addition, our factory prioritizes ensuring safe water release post-production back into our thriving oceans. To learn more, check out this page here to learn more about our manufacturer.

Sorry — no! When an item goes on promotion, it is only valid during the time period that it is offered. This way, we can honour all of the people who paid full-price as well. The good news is that if you paid full price, there are no restrictions on refunds and exchanges, while discounted items are only valid for exchange.

We recommend signing up for the “waitlist” by selecting your size and color on a product page and entering your email address to join the waitlist. You will be first to know when our comfortable work clothes are back in stock via email.

When you pre-order an item, it will be shipped at a later date that’s listed in the product page. If you submit a pre-order, the item will be reserved for you and mailed out to you as soon as the shipment reaches our warehouse. If your order includes both an in-stock and a pre-order item, your order will not be shipped until the pre-order item is available. To receive your in-stock item first, please place separate orders.

We do our best to work with our factories to restock products as quickly as possible. If we are testing out a new style, we will not be restocking it unless the piece is truly loved by our customers. As a sustainable brand with a small team, we focus on quality over quantity — maintaining our ethical supply chain & clean material standards is our number one priority. We will never jeopardize these values to mass produce clothing fast.

Afterpay is a payment plan service that offers you the ability to make purchases now and pay for them in four equal installments. You will make your first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method. You can log in to your account anytime to view your payment schedule or make a payment before the next due date.

At checkout, select Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard).

Sales tax is dependent upon where you live and the items you purchase. All tax estimates will be calculated at checkout.

No worries! Just email us support@lezethelabel.com and we will get you squared up. The only code that we’re not able to apply is the 10% welcome code, as it automatically calculates based on usage. So if you forgot to use your welcome code, all good! Save it for your next purchase.

Please note, at this time, we can only honor one discount code at a time. If you wish to change your discount code, simply remove the discount code you already have in your cart and use the one with the highest amount.

We currently sell exclusively online and do not have the capacity for you to try it on, but we’d love to help! If you have any uncertainty on sizing, feel free to email us support@lezethelabel.com and we will advise so you’re confident with your purchase.

*all dates are from purchase date

Within 30 days
Items that are full priced, discounted up to 15% off items, and matching sets are eligible for return or exchange. Items must be in new condition, unwashed, unworn, and unaltered with original tags intact.

Items discounted 16%-29% are exchange only.

Items discounted 30% or more are FINAL SALE.

After 30 days
Items are subject to exchanges or store credit only.

After 60 days
We are unable to accept any more exchanges or returns. Sorry!

*Exchanges are free. Returns have a $15 flat rate fee to cover shipping and handling.
*If items returned have surpassed policy dates, we cannot guarantee that your order can be reimbursed.

Regular priced items, discounted up to 15% off items, matching sets and bundles are eligible for return, exchange or store credit.

Discounted items more than 15% off are eligible for exchange or store credit at the original value at the time of the sale only.

Discounted items equal to or more than 30% off or items marked as 'final sale' on the product description are FINAL SALE.

If you send back a Final Sale item, we will not able to return it to you.

Head on over to our returns and exchange portal. If you are within North America, a return label will be automatically generated for you for either our Canadian or US return location. If you are outside of North America, you will receive instructions of how to ship your item back. Returns will incur the cost of the shipping label deducted from your return, but exchanges and store credit are free.

Once the item has been successfully returned, it will take approximately 7 business days to quality check and process your order. If you are a US customer, there may be up to 7-14 additional business days for processing, as your returns are picked up from our Blaine, WA location once a week to be trucked to our Vancouver, BC warehouse. Refunds via credit card typically take 10 business days, and are eligible to be returned to your original payment method only. We are unable to refund your order onto another credit card due to fraud protection. If your credit card has expired and replaced recently, the return may transfer to your new card or via cheque issued by your bank. For more information, please contact your local bank for details.

Yes! Head on over to our Gift Receipt Portal, plug in your Order Number and postal code and issue a gift receipt to the gifted.

We do! Join our LEZE Lounge FB Group to buy, trade or sell your pre-loved items. You can also get real fit advice from women in the group before making a purchase.